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Elan College is committed to providing a supportive, inclusive, and safe learning environment for all students, in accordance with Registered Training Organisation (RTO) regulations. We aim to ensure that students receive continuous and meaningful support throughout their educational journey with us.

Students are encouraged to access a wide range of support services, which include but are not limited to:

  • Emergency and Health Services
  • Academic Support
  • Mental Health and Wellbeing Services

In line with our regulatory obligations, Elan College supports students in adjusting to their studies, achieving their academic goals, and meeting the learning outcomes of their chosen course. We strive to create an environment where every student feels safe, respected, and empowered to contribute positively to the Elan College community.

To meet the diverse needs of our student body, we offer a variety of services designed to promote academic success and personal wellbeing. These may include academic coaching, counselling services, and general student assistance.

If you require support, please complete the relevant form and submit it via email to elancollegeaustralia@gmail.com, or visit us in person at:

City Campus
Level 6, 190 Queen Street
Melbourne VIC 3000

For immediate assistance, feel free to contact us at 0433 549 009.

Elan College is here to support you every step of the way.

External Counselling Services

Study Melbourne. The centers are spread over at various places. Closest is at 599 Lt Burke Street.

Occupational safety and health 1800 056 449 View Website
Fair Work Australia 13 13 94 View Website
Lifeline 13 11 14 View Website
Crisis Support (03) 8371 2800 View Website
Reading and Writing Hotline 1300 655 506 View Website
Legal Aid Victoria 1300 792 387 View Website
The Victorian Equal Opportunity
& Human Rights Commission
1300 792 387 View Website
Beyond Blue Support Service 1300 22 4636 View Website
CARE in MIND Wellbeing Support Service 1300 096 269 View Website
Deaf or Hearing Impaired Vic Deaf (03) 9473 1118 View Website
Aboriginal and Torres Strait Islander
Victorian Aboriginal Education Association
(03) 9480 0800 View Website
Blind or Vision Impaired Vision Australia 1300 87 87 66 View Website
Acquired Brain Disorder Brain Link 1800 677 579 View Website
Learning Difficulties Australia (03) 9890 6138 View Website
Physical Disability (03) 9843 3000 View Website
Career Gateway (03) 9843 3000 View Website
Mental Health Australia 1800 187 263 View Website
Gambling Helpline 1800 858 858 View Website
Dyslexia Association (07) 3299 3994 View Website
Nurse on Call 1800 022 022 View Website

Local Medical Centres and Hospitals

Name Address Phone Number
Melbourne City Medical Centre 68 Lonsdale St,
Melbourne VIC 3000
(03) 9639 9600
Swanston Street Medical Centre Level 3/255 Bourke St, Melbourne VIC 3000 (03) 9205 7500
CBD Doctors Melbourne 10/53 Queen St, Melbourne VIC 3000 (03) 9077 9912
Vita Medical Centre 375 King St, Melbourne VIC 3000 (03) 9193 6221
William Angliss Medical Centre Level 2, 555 La Trobe St,
Melbourne VIC 3000
(03) 9606 2208
The Royal Melbourne Hospital 300 Grattan Street, Parkville VIC 3050 (03) 9342 7000
St Vincent’s Hospital Melbourne 41 Victoria Parade, Fitzroy VIC 3065 (03) 9231 2211

Pharmacies

Name Address Phone Number
Chemist Warehouse Melbourne Shop L2 345 Bourke St,
Melbourne, VIC, 3000
(03) 969671 3833
Chemist Warehouse Bourke
and King Street
Part Ground Floor 601 Bourke Street,
Melbourne, VIC, 3000
(03) 9670 2222
Priceline Pharmacy Bourke St West 376 Bourke Street, Melbourne 3000 VIC (03) 9642 7226
Priceline Pharmacy William Street Shop 18-19, 111 William Street,
Melbourne 3000 VIC
(03) 9621 2645

Police Station

Name Address Phone Number
Melbourne East Police Station 226 Flinders Ln, Melbourne VIC 3000 (03) 9637 1100
Australian Federal Police Melbourne 383 La Trobe St, Melbourne VIC 3000 (03) 9607 7777
Melbourne West Police Station 313 Spencer St, West Melbourne VIC 3008 (03) 8690 4444

Fire Station

Name Address Phone Number
MFB 456 Albert St, East Melbourne VIC 3002 (03) 9662 2311
Metropolitan Fire Bridge Batman St, West Melbourne VIC 3003 000

Types of Support

Mental Health Support Assistance for Psychological well-being and mental health concerns
Emotional Support Providing Empathy, understanding and a listening ear
Academic Support Resources and guidance to help with studies.
Harassment Support Assistance and resources for dealing with harassment.
Cultural Adjustment Support Help adapting to a new cultural environment.